Welcome to Meyer Tours!
Meyer Tours Ltd. was incorporated as a separate division in 2011. However the Meyer Group have been offering Shore Excursions to visiting cruise ships since the 1950's. Meyer Tours is headed by Kim Winter Bean, Vice President Shore Excursions, who has over 30 years experience and who has in depth knowledge of liaising with Cruise Ships Principals and local Vendors. She is assisted by Shaun Hassel who has 18 years of industry experience in the hotel and travel industry as well.
The Meyer Tours Shore Excursion Team consists of two full time tour agents and 6 part time dispatchers. The full time agents are year round employees of Meyer-Franklin Travel and are actively supported by the remaining 25 members of our Travel Team. They split their time between being Travel Consultants and Tour Agents during the Cruise Ship Season.
Our office locations operate in all of Bermuda's ports of call - Hamilton, Dockyard & St. George's. Our in-depth knowledge of the cruise line industry, passenger expectation, the local operators and local tourism industry makes us the industry standard in Bermuda whom others strive to duplicate.
Nearly 50 years of experience combined with our negotiating volume provides you with quality tours at fair, competitive rates. We pride ourselves in operating honestly and ethically at all times. This is reflected in our excellent rapport with the industry stakeholders, based on relationships of mutual respect. Our creative team actively seeks out new quality operators and adds at least 3 new tours every year.
As part of our Service Excellence, we commit to:
~ An experienced agent always onsite to dispatch every tour with the decision making authority to smooth
over problems before they become passenger issues,
~ Being on call 24/7 by email or cell phone while actively monitoring for last minute ship itinerary changes,
~ And, consistent attention to detail and proactive follow through.